A payment ID (also called the PID) is a unique identifier assigned to each payment transaction in Gusto Bill Pay. Its main purpose is to allow systems and teams to uniquely reference, track, and reconcile specific payments. It distinguishes one payment from another, even if they have similar amounts or dates.
You may be asked for your payment ID if you need to track or investigate a payment with customer support. Follow the steps below to find your payment ID.
How to find your payment ID
1- In your Gusto Dashboard, select Money from the left-hand sidebar.
2- Select Bill pay.
3- Select the Payments tab.
4- Find the desired payment, then select it to open the Payment details. Alternatively, select View payment.
- The Payment and Bill details screen opens on the right.
5- Find the payment ID listed under the payment amount.
That's it! You've found the payment ID for your payment. You can use this ID to track, investigate, or manage the payment.